Safe & Responsible Betting

hybet's Responsible Gambling Guidelines

Keep the fun in the game — at hybet, we want you to always stay in control, enjoy yourself, and bet with awareness.

21+ For players aged 21 and above only

Our Commitment

hybet believes that online betting is a form of entertainment — just like going to the cinema or watching cricket at the ground. But that entertainment only stays enjoyable when it remains within limits. Our goal is to ensure that the time and money you spend on our platform are based on informed decisions.

Responsible gambling at hybet means you know how long you will play, how much you will spend, and when to take a break. We never want betting to have a negative impact on your daily life, relationships, or financial situation.

Remember: Betting is entertainment, not a source of income. There is no guarantee of winning. Only bet with money you can afford to lose without affecting your daily life.

Our Protection Tools

The tools hybet provides to keep you safe

Deposit Limit

You can set the maximum amount you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. A waiting period applies if you want to increase the limit.

Time-Out

If you feel you need a break, use hybet's time-out feature to temporarily pause your account for a set number of days or weeks. During this period, no bets or deposits can be made.

Self-Exclusion

If you feel that betting is having a negative impact on your life, you can choose a long-term self-exclusion. This will fully close your account and it cannot be reactivated until the set period has ended.

Loss Limit

Set a cap on how much you can lose within a given period. Once that limit is reached, your account will automatically stop betting for that session.

24/7 Support

hybet's live chat support is available 24 hours a day, 7 days a week in Bengali. If you have any concerns about your betting, speak to us directly — we are ready to help.

Age Verification

To open an account on hybet, you must be 21 years of age or older. Age is verified at registration and we may request an ID document at any time.

Recognise the Warning Signs

Seek help if you notice these signs

01

Betting repeatedly to try to recover lost money — this is known as "chasing losses" and is one of the first warning signs of a problem.

02

Prioritising betting over family, friends, or work, and losing interest in other activities.

03

Hiding how much you are betting from family or people close to you.

04

Trying to stop or cut back on betting but being unable to control yourself.

05

Falling into financial difficulty or having to borrow money because of betting.

Safe Betting Tips

For a healthy and enjoyable betting experience

Build a few simple habits to keep betting enjoyable. First, decide for yourself — how much time will you spend in this session and how much money will you spend. Log out once you reach that limit.

  • Play for entertainment only, not as a livelihood.
  • Avoid betting under the influence of alcohol or when under stress.
  • Take regular breaks — do not play for hours on end without stopping.
  • Even after a win, make decisions with a clear head — do not let emotion lead you to increase your bets.
  • Review your own betting history every month.
  • Keep a healthy balance between betting and your other hobbies and entertainment.

Every account on hybet has a budget-tracking feature — keep an eye on your spending at all times.

How to Set Limits

Simple steps to activate safety tools on your hybet account

1

Log in to your account

Sign in to your personal hybet account and go to the profile menu in the top right corner.

2

Open the "Responsible Gambling" section

In your account settings, click on the "Responsible Gambling" option.

3

Choose your tool

Select whichever you need — deposit limit, loss limit, time-out, or self-exclusion.

4

Set the amount or duration

Enter your preferred amount or time period and confirm.

5

Your limit will be activated

Deposit limits and loss limits take effect immediately. Time-out and self-exclusion are also applied quickly.

If you have any issues, contact hybet's 24/7 live chat support. Our team is always ready to help in Bengali.

21+ Age Restriction

hybet is a platform for adults. Our services are strictly prohibited for anyone under 21 years of age in Bangladesh. Age verification is mandatory at registration and we may request an ID document at any time.

If a minor in your family or social circle attempts to access online betting, use parental control software and keep your device and account details secure.

If you become aware of any suspicious account, notify our support team — we will take action immediately.

Contact Support

If you feel that betting is causing problems in your life, do not delay — contact hybet.

Live Chat: Active 24/7, in Bengali and English

Email: [email protected]

Our support team is specially trained in responsible gambling. They will understand your situation and help you activate the right tool.

Responsible Gambling FAQ

Yes, a deposit limit takes effect as soon as you set it. However, if you want to increase the limit, a cooling-off period applies — this is in place for your own protection.

Yes, if there is any balance in your account during a self-exclusion, you can withdraw it. Contact hybet support and we will assist you.

A time-out is a short-term break — lasting a few days to a few weeks. Self-exclusion is a long-term decision — typically a few months or permanent. During self-exclusion, your account cannot be reactivated until the set period has ended.

Start by talking to them openly — with empathy rather than anger or criticism. Encourage them to contact hybet support. If needed, you can reach out on their behalf via live chat or email ([email protected]).

Yes, age is verified at registration. You may also be asked to show an ID (national ID card, passport) at any time. Accounts belonging to users under 21 are closed immediately.

Yes, all of hybet's responsible gambling features — deposit limits, loss limits, time-out, and self-exclusion — are completely free and available at any time.

Enjoy safely — welcome to hybet

Cricket betting, live casino, or slots — explore all sections responsibly.

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